Shipping policy

Shipping Policy

At Innate, every order is thoughtfully prepared and packaged with care. We can't wait for your purchase to arrive!

Order Processing

Orders are typically processed within 2 business days (Monday–Friday, excluding holidays).

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Shipping Rates

We currently ship within the United States.

Shipping rates are calculated automatically at checkout.

Estimated Delivery Times

Standard Shipping typically takes 3–5 business days after your order has been processed.

Please allow approximately 5–7 business days total for processing and delivery.

Delivery estimates are not guaranteed and may vary due to carrier delays, holidays, weather, or other circumstances outside our control.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible at hello@shopinnate.co. We will do our best to update your address before your order ships.

Shipping Questions

If you have any questions about your order or delivery, please reach out to hello@shopinnate.co. We're happy to help!